Organizing for Safety and Reliability

Aircraft carriers, electrical power grids, and wildland firefighting are examples of high reliability organizations.
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Developing Effective Nurse Leaders

Research has shown that effective nurse leaders are the driving force behind healthy work environments.
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If You’re Not Keeping Score You’re Only Practicing

Evaluating a System-wide Lean Implementation
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Influential Coworker Dynamics

How Social Treatment by Coworkers Impacts Healthcare Workers' Work Attitudes and Behaviour
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Videos

UBC a place of mind
Craig Mitton

Learning Priority Setting Strategies

Health care organizations in Canada are usually characterized by high demand for services and scare resources. Managers struggle with setting priorities for spending and allocating the resources they have to achieve the best outcomes for the largest number of people.

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CHCM Goes to Camp

On March 7th, the health communicator community gathered in Vancouver for the first Social Media Camp…

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Ontario Drummond Report Online Now

The Drummond Report on Reform of Ontario’s public service is now available through our READ portal

Dean Giustini, Facilitator & Alyssa Green, CHCM Librarian

CHCM Workshop Helps Managers Get Confident with Social Media

Many health care organizations are using social media tools to provide health information, improve patient care and manage organizational branding. Health care managers need to understand how to use these tools strategically, choosing the best tool for their purpose and avoiding concerns such as breaches of privacy.

Dr. Daniel Skarlicki (left) and Dr. Jugpal Arneja (right)

Leadership Trends in Canadian Academic Surgery

Who are physician leaders and how are they developed? Drs. Jugpal Arneja and Daniel Skarlicki explore these questions.

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